2025
AIS Customer Satisfaction Survey

 

NAV Portugal as an Air Navigation Service Provider is committed to providing products and services that fully meet our customer’s needs and expectations.

This survey allows focused feedback to be obtained and to assess the current level of satisfaction, regarding Aeronautical Information Services and Products used and experienced during 2024.

This is an important input, and you participation is very appreciated.

Anonymous comments are possible, but please consider filling in an email address, so that we may reply or add clarification directly to you. Personal data will be used exclusively for this purpose.

NAV Portugal AIS

Take the Survey


Previous Results

2024
Customer Satisfaction Survey
Results (%)

  • Very poor
  • Poor
  • Average
  • Good
  • Very good

2022
Customer Satisfaction Survey
Results (%)

  • Very poor
  • Poor
  • Average
  • Good
  • Very good