Cookies and Privacy policies

Cookie Policy

NAV Portugal E.P.E. Cookie Policy

Information on use of cookies by NAV Portugal E.P.E.

By virtue of the general measure of the Portuguese Data Protection Authority, issued on 08/08/2019, this document aims to clarify the User (Interested Party) the use of cookies by NAV Portugal E.P.E. (hereinafter the Site) as prepared by NAV Portugal E.P.E. (hereinafter the “NAV Portugal E.P.E.” or the “Data Controller”).

  1. What are cookies
    Cookies are small text strings sent to the user’s terminal (usually the browser) whenever he/she visits a Site, where they are stored before being transmitted back to the same sites during the next visit by the same user. While navigating on a Site, users may also receive cookies on their terminals that are sent from different websites or web servers (so-called “third parties”), on which some elements may exist (e.g. images, maps, sounds, specific links to pages of other domains) on the site that these same users are visiting.
    Cookies, usually present in users’ browsers in very large numbers and sometimes even with long temporal persistence, are used for different purposes: execution of computer authentication, monitoring of sessions, storage of information on specific configurations concerning users accessing the server, etc.
  2. Types of cookie used
    We have indicated below the types of cookies used by our Site:

Technical Cookies
This type of cookie allows the proper functioning of certain sections of the Site. They belong to two categories: persistent and session:
– persistent: once the browser is closed they are not destroyed but remain until a preset expiration date;
– Session: They are destroyed each time the browser is closed.
These cookies, always sent from our domain, are necessary to properly view the site and are in relation to the technical services offered. They will, therefore, always be used and sent, unless the user changes the settings in his/her browser (altering the display of pages on the Site).

Analytical Cookies
Cookies in this category are used to collect information on the use of our Site. NAV Portugal E.P.E.. reserves the right to use this information to develop anonymous statistical analyses and improve the use of said Site. This type of cookie collects anonymous data regarding the activity of users and how they found our Site. Analytical cookies are sent by the Site itself or from third-party domains. They may fall into the category of technical cookies when used directly by the Site operator to collect information in an aggregated and anonymous manner.
A web traffic analysis service is provided by Google, Inc. (“Google”). These are third-party cookies collected and managed anonymously to monitor and improve the performance of the host site (performance cookies). In particular, Google Analytics uses “cookies” from this site to anonymously collect and analyse information on site usage behaviour.
This information is collected by Google Analytics, which processes it in order to prepare reports for the operators regarding the activities on the websites themselves.
For more information, please refer to the link provided below:
The user can selectively disable the action of Google Analytics by installing on his/her browser the opt-out component provided by Google. To disable the actions of Google Analytics, please refer to the link displayed below:

This Site does not use (and does not allow third parties to use) the Google analysis tool to monitor or collect personally identifiable information (PII). Because there is an IP anonymization feature in Analytics, Google does not associate the IP address with any other data held by Google and nor does it attempt to link an IP address with the identity of a user.

Third-party cookies
Our Site also uses third-party cookies:
– to take advantage of interactions with social networks (social plug-ins). The presence of these plugins involves the transmission of cookies to and from all sites managed by third parties. The management of information collected by “third parties” is governed by the relevant statements to which reference has been made. To ensure greater transparency and convenience, the following are the web addresses of various data processing statements and how to manage cookies:
– Google (informative):

These plug-ins do not set a cookie, but if it is already present on the visitor’s computer they are able to read it and use it according to its settings. The collection and use of information by these third parties are governed by the respective privacy policies to which reference should be made.
We also remind you that if you click on these links, these websites may insert cookies once you connect to their services.
Social cookies are not necessary for navigation and, as established by the Italian Data Protection Authority, if they fall under profiling, consent must be given for the installation of these cookies on the user’s device. In specific cases, however, these are simple links to third-party sites that do not install profiling cookies.
For more information on social cookies, you may consult the specific privacy laws for the sites to which they belong, such as:
– Google+:
– Twitter:
– Instagram:
– YouTube:

  1. How to disable cookies via the browser
    Most browsers (Internet Explorer, Firefox, Chrome etc.) are configured to accept cookies. However, most browsers allow you to control and even disable cookies through your browser settings (for example, in Firefox, through the Tools-> Options-> Privacy menu, you can access a control panel where you may define whether or not you want to accept the different types of cookies and proceed with their removal). Please, however, note that disabling cookies or navigation functional ones can cause the site to malfunction and/or limit the services offered. The disabling of “third-party” cookies does not affect navigability in any way.

Google Chrome
1. Run the Chrome Browser
2. Click the menu in the browser toolbar next to the URL entry window for navigation options
3. Select Settings
4. Click “Show Advanced Settings”
5. In the “Privacy” section, click the button labelled “Content Settings”
6. In the “Cookies” section, you can change the relative cookie settings:
–    Allow data to be saved locally
–    Change local data only until you close the browser
–    Do not allow sites to set cookies
–    Block third-party cookies and site data
–    Manage exceptions for some websites
–    Delete one or all cookies
For more information visit the dedicated page:

Mozilla Firefox
1. Run the Mozilla Firefox Browser
2. Click the menu in the browser toolbar next to the URL entry window for navigation options
3. Select Options
4. Select the “Privacy” panel
5. Click “Show Advanced Settings”
6. In the “Privacy” section, click the button labelled “Content Settings”
7. In the “Tracking” section you can change the following cookie settings:
–    Request that sites not perform any tracking
–    Notify the sites of tracking availability
–    Do not grant any preferences regarding the tracking of Personal Data
8. From the “History” section you can:
–    Enable “Use custom settings” by choosing to accept third-party cookies (always, from the most visited sites or never) and to store them for a specified period (until they expire, when Firefox closes or ask each time)
–    Remove individual stored cookies
For more information visit page:

Internet Explorer
1. Run the Internet Explorer Browser
2. Click the Tools button and choose Internet Options
3. Click the Privacy tab and in the Settings section, change the slider depending on the desired cookie action:
–    Block All Cookies
–    Allow all cookies
–    Selecting the Site from which you want to get cookies: move the cursor to an intermediate position so as not to block or allow all cookies, then click on Sites, in the Website Address box, enter a Website, and then press the Block or Allow button
For more information visit page

Safari OS X
1. Run the Safari Browser
2. Click Safari, select Preferences and click Privacy
3. In the Block Cookie section specify how Safari must accept cookies from sites
4. In order to see which sites have stored cookies click Details
For more information visit the dedicated page.

Safari iOS
1. Run the iOS Safari Browser
2. Tap on Settings, then Safari
3. Tap on Block Cookies and choose from several options: “Never”, “From third parties and advertisers” or “Always”
4. To delete all cookies stored by Safari, tap on Settings, then Safari, and finally, Clear Cookies and Data
For more information visit page

1. Run the Opera Browser
2. Click the Preferences then click Advanced, and then click Cookies
3. Select one of the following options:
–    Allow all cookies
–    Accept cookies only from the site that you visit: the third-party cookies and those which are sent from a domain other than the one you are visiting will be rejected
–    Never accept cookies: none of the cookies will ever be stored.
For more information visit the dedicated page:

  1. Rights of the Interested Party
    For assistance or explanations on how to consent or select deny or how to delete cookies from your browsers, or to exercise any right provided for by Portuguese and European legislation on the handling of Personal Data, the User may contact the Data Controller or the DPO for complaints/reports about cookie functions.
    Please note that the user always has the right to lodge a complaint with the Italian Data Protection Authority in the exercise of his/her rights or any other matter relating to the handling of Personal Data.
    The afore-mentioned rights can be exercised by writing to the Data Controller or Data Protection Officer, as follows:

via certified email to the following address: [email protected]
via a registered, return-receipt letter sent to the following address: NAV Portugal E.P.E., Aeroporto de Lisboa Rua D – Edifício 121 1700-008 Lisboa, Portugal

The Data Protection Officer can be contacted at the following numbers: tel 218553100 e-mail: [email protected]

  1. Data Controller
    The Data Controller is NAV Portugal E.P.E., Tax ID Code: 504448064,
  2. Updates
    Our Privacy Policy may change from time to time, and you will be notified via email or a notice on our website regarding any changes to the user agreement. For this reason, we invite users to consult it regularly.

For any further information regarding the handing of user data, please refer to the navigation statement on our website

Last updated: 20/06/2022

Privacy Policy


As of 25 May 2018, the General Regulation on the Protection of Personal Data – EU Regulation 2016/679 of the European Parliament and of the Council, of 27 April 2016 (General Regulation on Data Protection, hereinafter “RGPD”), which established the rules on the protection, processing and free movement of personal data of individuals and which applies directly to all entities that process such data, in any Member State of the European Union.
Accordingly and in this context, NAV Portugal E.P.E. (hereinafter NAV) has prepared its “Personal Data Protection Policy” applicable within the scope of the aforementioned Regulation.


The purpose of this document is to provide mandatory information on the legal provisions in force applicable to the protection of personal data, namely for what purpose the Company may collect and use personal data, how it treats it, with whom it shares it, for how long the retains, what rights the data subjects have, as well as the ways to get in touch with the Company and exercise the rights provided by law.
Your data will be processed by NAV Portugal E.P.E. CIPC 504448064, headquartered at Rua D, Edifício 121, Aeroporto de Lisboa, 1700-008 Lisboa, telephone number (+351) 21 855 3100.
NAV will have a Data Protection Officer who reports to the NAV Board of Directors, as well as a contact email for submitting complaints. This document will be available on NAV’s website, as well as on the Company’s intranet.


Personal data, under the terms and for the purposes of the law, are considered to be all information, of any nature and regardless of the medium on which it is stored, relating to personal and material characteristics of an identified or identifiable natural person (“called” the data subject).


In addition to situations in which NAV collects data to comply with legal requirements in force at any given time, we also collect, process and use personal data to:
– Recruitment processes, with the purpose of conducting the selection, evaluation, classification and selection processes of candidates, in accordance with the rules of each recruitment competition;
– Formation, execution and termination of training and internship or similar contracts with due legal or regulatory framework;
– Formation, execution and termination of employment contracts and/or labor agreements;
– Fulfillment of obligations in the scope of safety and health at work;
– Fulfillment of obligations within the scope of internal and external audits;
– Attribution of social benefits and of various nature to workers and their families;
– Provision of information to workers that is considered adequate or convenient by the NAV or at their request;
– Contracts for the provision or acquisition of goods and services;
– Signing of Agreements and Protocols, works contracts, leasing and acquisition of goods and services.


The personal data collected by NAV, including biometric and health-related data, are limited to what is strictly necessary for the pursuit of the purposes for which they were collected. At the time of providing said data, NAV will provide the information legally required for the processing of such data and will require the express consent of its holders.
In order to guarantee the express, clear and unequivocal consent of the data subjects, forms/documents will be prepared in which they declare that they have become aware of NAV’s Personal Data Protection Policy and consent to the processing of their personal data.


Under the law, the data subject is guaranteed the exercise of all legally permitted rights, namely:

1. The right of access to the information we hold about the data subject;

2. The right to rectify the information, if it is inaccurate or incomplete;

3. The right to erasure of personal data, without undue delay, in the following cases:
a) Personal data are no longer necessary for the purpose for which they were collected or processed, considering the mandatory data retention period;
b) Withdrawal of data consent, in cases where the treatment is only based on consent and there is no other basis for said treatment;
c) Opposition to processing and there are no prevailing legitimate interests that justify the processing;

4. The right to limit the processing of data in the following cases:
a) Disputing the accuracy of the personal data for a period that allows NAV to verify its accuracy or the data subject to exercise the right to correct them;
b) The treatment is unlawful and the

ownership of the data opposes the erasure of personal data and requests, in return, the limitation of its use;
c) NAV no longer needs the personal data for the purposes of processing in the scope in which they were collected, but such data are required by the holder for the purposes of declaring, exercising or defending a right in a judicial process;
d) If you have objected to the processing, until it is verified that NAV’s legitimate reasons prevail over those of the data subject;

5. The right to object to personal data, namely in cases where the processing of data is carried out for the purposes of legitimate interests pursued by NAV or is carried out for the purposes of direct marketing.

If consent is legally necessary for the processing of personal data, the data subject has the right to withdraw consent at any time, although this right does not compromise the lawfulness of the treatment carried out on the basis of the consent previously given or the subsequent processing of the same. data, based on another legal basis such as compliance with legal obligations to which NAV is subject.
Withdrawal of consent is not applicable in cases where the processing of data is essential for the performance of the contractual relationship between NAV and the data subject.


The period of time during which the data are stored and preserved varies according to the purpose and scope for which they were collected, observing the legal requirements that oblige to keep certain data for a certain period of time.
Whenever there is no specific legal requirement, the data will be stored and kept for the period necessary for the purposes for which they were collected or provided or for the period of time authorized by the National Data Protection Commission.


Within the framework of attribution of benefits by NAV to members of the household of its workers, namely minor children, personal data referring to minors can only be made available by the holders of parental responsibilities and within the legal parameters.
In such cases, the controller makes all reasonable efforts to verify that consent has been given or authorized by the holder of parental responsibilities for the child.
NAV cannot be held responsible for the lawfulness of the processing of personal data provided by people who commit fraud as to their identity.


In accordance with current legislation, NAV provides an adequate level of protection for the personal data provided to it, namely with regard to the adoption of technical and organizational measures necessary to protect personal data against its destruction, loss or modification. accidental, as well as against unauthorized access and other unauthorized processes.
With these measures, NAV intends to ensure that, within its reach, the conditions are implemented to protect the personal data in its custody against any form of illicit treatment.


The processing of data takes place, as a matter of principle and without prejudice to the provisions below, at the facilities at NAV and its collection and processing is carried out only by employees of the Company with a direct functional link to the purpose for which the data were collected and are processed.
NAV uses other entities to provide certain services, which will imply that these entities have access to the personal data of their employees, trainees, trainees, service providers or the like.
Any entity that processes personal data provided by NAV will have a strict obligation to adopt the necessary measures to ensure the protection of such personal data against accidental or unlawful destruction, loss, alteration, dissemination, unauthorized access or any other form of illicit treatment.
Personal data may only be made available to external entities when this is specifically provided for by law, or with the express consent of the data subject. This access, by third parties, will be carried out to the strictest extent necessary for the pursuit of the purpose for which it is intended.


The data subject who wishes to exercise any of his rights must contact NAV in writing, via email [email protected]. The request will be dealt with as quickly as possible (preferably within 30 days of receipt of the complaint) and in order to ensure the guarantee of the complainant’s rights. NAV may require proof of identity in order to ensure that it is the holder of the personal data in question.
The data subject who considers that any infringement of his rights has occurred, may file a complaint with the data collection entity.relevant control, the “National Data Protection Commission”.
In strict compliance with the GDPR, NAV has a Data Protection Officer, who can be contacted at [email protected].
This information may be periodically updated, so we advise you to consult it regularly, so that you keep up to date with the terms of the same.